Privacy Policy
Last updated on May 9, 2026
Welcome to CRGP Automation ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit crgpautomation.com and use our services
1. Information We Collect
2. How We Use Your Information
3. Sharing Your Information
4. Cookies and Similar Technologies
5. Your Choices
6. Security
7. Children's Privacy
8. Changes to This Privacy Policy
9. Contact Us
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Business name and type
Billing and payment information (processed securely through Stripe)
Any information submitted through our contact form or booking system
1.2 Usage Information
We automatically collect certain information when you visit our website, including:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
1.3 Call and Communication Data
As part of our AI Voice Agent service, we collect and process:
Call recordings and transcripts (with caller awareness)
Appointment booking information
Lead contact details captured during calls or social media interactions
2. How We Use Your Information
We use the collected information for various purposes, including:
Provide, operate, and maintain our services
Process payments and send billing communications
Build and configure your custom AI voice agent or lead response system
Send call summaries and performance reports
Respond to inquiries and support requests
Send service updates and relevant communications
Improve and optimize our website and services
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist in operating our services, including:
Stripe (payment processing)
Vapi (AI voice agent infrastructure)
Google (Calendar integration, Gmail notifications)
n8n (workflow automation)
Calendly (appointment scheduling)
Formspree (contact form processing)
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to:
Remember your preferences
Analyze website traffic and usage
Improve your browsing experience
You can control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Call recordings and transcripts are retained for 90 days unless you request earlier deletion or longer retention is required for your service.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information (subject to legal obligations)
Opt out of marketing communications at any time
Request a copy of your data in a portable format
To exercise any of these rights, contact us at crgpautomation@gmail.com
7. Data Security
We implement industry-standard security measures to protect your information, including:
SSL/TLS encryption for all data transmission
Secure payment processing through Stripe (we never store card details)
Limited access to personal data on a need-to-know basis
Regular security reviews of our systems and processes
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
Posting the updated policy on this page with a new "Last Updated" date
Sending an email notification to active clients
Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
CRGP Automation 📧 crgpautomatiom@gmail.com 🌐 crgpautomation.com
We will respond to all privacy-related inquiries within 5 business days.